1Build the centre universe
Grade, owner, fund, named leasing contact, GLA, anchors, vacancy. Researched by hand.
~350 records
EMPORIUM · PATHWAY B · BUILD STATUS
Everything named in the channel chart and the CRM map, sorted three ways: by whether it exists yet, by whether a person has to do it, and by the order it should be built in. The short version — every document and tool is finished, and none of the CRM exists. The documents are what let you start without it.
Twelve things are built and usable this week. Four groups are not. The split is deliberate: the paper layer was built first so the channel can run manually on day one, and the CRM only has to absorb a process that already works rather than invent one.
The proposal itself. 24 slides — the problem, the subcontract position, the head lease, remuneration, Pathway A versus B.
The deck that explains the supply-side method: grades, owners, vacancy, the approach rhythm.
The deck that explains the covenant side: sourcing, speed to lead, screening, the bench.
Cash cost, payback, the buy-in flow and where the completion fee comes from. Corrected — the buy-in comes from the operator on flip.
The written method behind the decks, including the nine-item lease checklist.
22 pages. Every field, stage, workflow and view, written for a builder who has never heard of Emporium. This is the instruction — not the system.
Fillable in Word. Tick boxes that actually tick, answer boxes, expandable examples. No internal scoring visible.
The same form plus the transcription map — which answer goes in which cell — and six RFI triggers.
Five hard gates, nine dimensions out of 100, a band and a next action. Blank gates return INCOMPLETE rather than a verdict.
The pre-form chase list — day 3, 7, 14, archive at 21. Works now; retires the day W6 goes live.
Packaged rubric so a returned form is scored the same way every time, by me or by anyone else.
Ten tabs of cost, date and variation capture. Proven on Manning Mall. One copy per site from here.
A new one. Not built into an existing account, and no snapshot import — unpicking one takes longer than building clean.
The database itself. Internal name and primary field are permanent — get them right first time. All 22 fields before the first record.
Three folders — Operator Qualification, Questionnaire, Qualifier Result. Usable Equity sits at the top; it is the screening gate.
Identified → Contacted → Replied → Details received → Terms agreed → Signed. Opportunity value turned off.
Enquiry through to Takeover. Capital before owner fit — it disqualifies faster and it is a one-call question.
Centre ↔ Site Mandate and Centre ↔ Candidate Operator. Two labels, not one — this is what makes the match visible.
Six small ones, never one large one. This is the whole automation layer and the longest single job in the build.
One existing authenticated domain, no warmup, no rotation. One SMS number for operators. Tracking off on the landlord side.
Equity thresholds, chase days, stall days, signature block. So one number changes in one place, not twenty.
Reply queue, Qualified bench, Stalled operators, Compliance watch and six more. This is the first screen anyone opens.
Fake names, every path walked, nothing handed over until each line passes.
The largest piece of work in the whole plan, and the one most easily mistaken for done. The deck describes the database; not one record exists. Owner, fund, named leasing contact, GLA, anchors, live vacancy — researched by hand, centre by centre.
The first email and the two follow-ups. Written once as a starting point, then rewritten per tenancy — never merged, never sent from a tool.
The acknowledgement W1 sends, and the three chases W6 sends. These ones are automated, so they have to be right before they go live.
Confirm the existing domain's reputation is clean before the first send, not after the first bounce.
Somewhere for returned forms and completed assessments to live, one folder per candidate. Trivial, and it stops being trivial at candidate five.
Your scope, fee, term and the confirmation that you are not a party to anything between Emporium and an operator. The single document the entire proposal exists to produce.
One site, run Pathway A, operator found fast. The demonstration that earns the Pathway B conversation.
The same structure end to end, twenty-five actions, each sitting in the lane that owns it. Read top to bottom — the lane tells you who does it. The point of the exercise is the middle two columns: everything there is work you currently do by hand that stops being work once the CRM is built.
Grade, owner, fund, named leasing contact, GLA, anchors, vacancy. Researched by hand.
Catch the closure before it is listed, so the first email is about a real tenancy.
Ten to fifteen a day, each naming the actual tenancy. Never merged, never sent from a tool.
Moving the deal to Contacted books day 4 and day 11 automatically. Nothing is sent.
The reminder is automatic. The message is not, and never will be.
Contribution, sublease right, occupancy costs, assignment, clawback and four more.
Emporium signs and carries the tenancy. You are not a party to it and are not named in it.
The record becomes real and cost capture starts the same day, not at the end.
Any inbound, any channel. Acknowledged in minutes, a call task booked for sixty, nurture clock started.
A person, not a form. This one number decides more of the outcome than anything else here.
The moment they respond, every sequence stops and a task to answer personally appears.
Candidate copy out, tag qnr-sent on. The tag is what starts the chase.
Day 3, day 7, day 14, archive at 21. Exits on the form arriving, not on a reply.
Received and handed over for scoring. Two minutes of your time.
Answers copied to the cells, gates and 100 points computed, band returned. Copying, not judging.
Six defined triggers. An unclear answer raises a query rather than being guessed at.
Your call to accept it. Typed in by hand today — a candidate for automation later, not now.
Qualified candidates appear in one view, and anyone sitting fourteen days without a site raises an alert.
A centre associated to an operator's deal. Many-to-many, so one site can go to three candidates at once.
Every stage change books the task for the stage just entered, compliance gates included.
They walk the centre. This is the judgement the whole pipeline exists to put in front of you cheaply.
Emporium approves every operator, every site and every fitout. You recommend; you approve nobody.
Information Statement within 7 days, disclosure at least 14 days before signing, independent advice, 14 days cooling off. Roughly a month no speed can compress.
Against the landlord contribution, to Emporium's spec, on programme. Every cost and variation captured as it happens.
The operator pays and takes the store. The fitout balance is recovered and your fee is triggered out of the buy-in.
Two of these steps cannot be undone, and one of them is far larger than the rest. The sequence below puts the irreversible decisions first, while there is nothing to lose, and starts the long research job early so it runs alongside everything else instead of holding up the finish.